Digital
BSS Market Trends, Growth, Global Size, Industry Forecast to 2028

The Digital BSS Market is estimated
at USD 5.8 billion in 2023 to USD 12.5 billion by 2028 at a Compound Annual
Growth Rate (CAGR) of 16.6%, according to new research report by MarketsandMarkets™

The digital BSS
solutions facilitate integration with a wide range of third-party systems and
APIs, such as CRM, ERP, and marketing automation platforms, which boosts the
market. This integration streamlines data exchange, enhances operational
efficiency, and enables seamless end-to-end processes across multiple systems.
It empowers service providers to create a connected ecosystem, deliver an
exceptional customer experience, and optimize their operations for sustained
growth and success.

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By vertical, the
healthcare segment is estimated to register the highest growth rate during the
forecast period.

Digital BSS
solutions in the healthcare vertical are technology platforms and tools that
enable healthcare organizations to manage their business operations efficiently
and effectively in the digital era. These solutions encompass various aspects
of patient management, billing and revenue management, appointment scheduling,
and medical records management.

By service, license,
and maintenance segment is expected to register the largest market size during
the forecast period.

The license services
are periodic and subscription-based and are offered by digital BSS service
providers and system integrators. Due to the adoption of such periodic,
subscription-based services across developed as well as developing economies,
the license and maintenance segment is expected to fuel the overall growth of
the services segment.

Asia Pacific is
estimated to register the highest growth rate during the forecast period.

The Asia Pacific
region is expected to experience extensive growth opportunities during the
forecast period. The major Asia Pacific countries that are expected to witness
high growth rates include India, China, Singapore, Australia, and Japan. The
competition in this region is fragmented, and the cloud providers are looking
at expanding the base of their solutions to most of these countries as a result
of improvements in infrastructures and other business strategic moves. The
enterprises in Asia Pacific are not as proficient as those in North America and
Europe in terms of information, security awareness, and technical expertise.
Nevertheless, the adoption of cloud consulting and implementation services is
gaining traction in the region to transform business operations.

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Market Players

The major vendors
covered in the digital BSS include Amdocs Limited (US), Huawei Technologies Co.
Ltd (China), LM Ericsson Telephone Company (Sweden), CSG Systems International,
Inc. (US), Nokia Corporation (Finland), International Business Machines Corporation
(US), ZTE Corporation (China), Optiva Inc. (Canada), Sigma Systems Canada LP.
(US), Cerillion Technologies Limited (UK), Sterlite Technologies Limited
(India), Accenture plc (Ireland), Capgemini SE (France), Infosys Limited
(India), Oracle Corporation (US), Mahindra Comviva (India), Qvantel (Finland),
BearingPoint (Netherlands), Formula Telecom Solutions Ltd. (US), MATRIXX
Software, Inc. (US), MIND C.T.I. Ltd. (UK), and Tata Consultancy Services
Limited (India). Hansen Technologies (Australia), Comarch SA (Poland), Avema
Corporation (Ontario), and Suntech S.A. (Poland).

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