Nort America Self-Service Kiosks Market Trends, Size, Segment and Growth by
Forecast to 2030

Market Overview and Dynamics

The self-service
kiosks market in North America is expected to grow from US$ 4,999.74 million
in 2019 to US$ 8,568.29 million by 2027; it is estimated to grow at a
CAGR of 7.2% from 2020 to 2027.  Businesses in various sectors are
focusing on automating their operations—especially sales process—by installing
smart kiosks, which demands a large amount of investments. The deployment of
self-service kiosks also includes high processing costs, purchasing costs, and
costs associated with the repair and maintenance of the facilities.
Additionally, due to the COVID-19 outbreak, businesses are facing difficulties
in managing and responding to varying demands of customers. Thus, the
businesses are already witnessing a serious cash shortage. Hence, they are
forced to adopt different solutions for contactless payment and laid off some
of their workers. Therefore, has impacted and is projected to affect the
businesses in the coming years, owing to the hindering unparalleled economic
growth and recession.

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Market Introduction

The self-service kiosk is a computer device specifically
designed to leverage the user in performing specific tasks and services such as
buying tickets, paying bills, bank transactions and many others. They are
extensively being used across retail industry, healthcare, entertainment,
transportation, BFSI, and government among others. It is deployed to enhance
the user experience by offering several hassle-free services by paramounting
the importance to the consumers comfort level. The key feature of the self-service
kiosks is data security which is driving the demand of self-service kiosk
market in North America. The self-service kiosks offer several benefits to
service providers such as optimization of the overall cost of businesses by
reducing the infrastructure set-up and labor cost. The self-service
technologies permit the user to manage a various service independently, without
the participation of any representatives. It offers a higher level of customer
satisfaction by offering control over their purchase decisions. Thus, the major
factors have led to the widespread adoption of self-service interactive kiosk
in the urban areas. Also, growth in technological advancements providing aid in
adoption of self-service kiosks in the coming years, which is further
anticipated to drive the North America self-service kiosks market.

North America is hindered by the COVID-19 pandemic. Retail
stores were affected severely in 2020 due to the outbreak. According to the
real estate firm, CoStar Group, as many as 12,000 stores were temporarily shut
in the US in 2020. J.C Penney and GameStop were among the key retail brands
that closed their stores in 2020. Similar trend was visible in the hospitality
industry. However, the healthcare industry has been resilient in these times of
pandemic. Enterprises that were likely to implement kiosks system in 2020 had
to either delay the implementation plan or scrap it completely, thereby
positively impacting the demand for self-service kiosks. However, as the
lockdown appears to be easing and operations are resuming, the demand for
self-service kiosks is expected to pick pace in the coming years.  

North America Self-Service Kiosks Strategic Insights

Strategic insights for the North America Self-Service Kiosks
provides data-driven analysis of the industry landscape, including current
trends, key players, and regional nuances. These insights offer actionable
recommendations, enabling readers to differentiate themselves from competitors
by identifying untapped segments or developing unique value propositions.
Leveraging data analytics, these insights help industry players anticipate the
market shifts, whether investors, manufacturers, or other stakeholders. A
future-oriented perspective is essential, helping stakeholders anticipate
market shifts and position themselves for long-term success in this dynamic
region. Ultimately, effective strategic insights empower readers to make
informed decisions that drive profitability and achieve their business
objectives within the market.

Market leaders and key company profiles



  Acrelec SAS

  Diebold Nixdorf,
Inc.

  Embross

  Gemalto NV (Part of
Thales Group)

  KIOSK Information
Systems, Inc.

  Meridian Kiosks

  NCR Corporation

  Olea Kiosks Inc

  Posiflex
Technology, Inc.

  VeriFone, Inc.



North America Self-Service Kiosks Regional Insights

The geographic scope of the North America Self-Service
Kiosks refers to the specific areas in which a business operates and competes.
Understanding local distinctions, such as diverse consumer preferences (e.g.,
demand for specific plug types or battery backup durations), varying economic
conditions, and regulatory environments, is crucial for tailoring strategies to
specific markets. Businesses can expand their reach by identifying underserved
areas or adapting their offerings to meet local demands. A clear market focus
allows for more effective resource allocation, targeted marketing campaigns,
and better positioning against local competitors, ultimately driving growth in
those targeted areas.

Key Market Segments

In terms of component, hardware segment accounted for the
largest share of the North America self-service kiosks market in 2019. Based on
type, information segment accounted for the largest share of the North America
self-service kiosks market in 2019. Further, based on application, retail
segment held a substantial share in the North America self-service kiosks
market in 2019.

Major Sources and Companies Listed

A few major primary and secondary sources referred to for
preparing this report on the self-service kiosks market in North America are
company websites, annual reports, financial reports, national government
documents, and statistical database, among others. Major companies listed in
the report are Acrelec SAS; Diebold Nixdorf, Inc., Embross, Gemalto NV (part of
Thales Group), KIOSK Information Systems, Inc., Meridian Kiosks, NCR
Corporation, Olea Kiosks Inc.., Posiflex Technology, Inc. and VeriFone, Inc.

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  North America region.

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Author’s Bio
Akshay
Senior Market Research Expert at Business Market Insights