Alsbridge Reveals the Pros and Cons of Microsoft Lync

Award winning benchmarking, sourcing and transformation advisory firm, Alsbridge, releases a report, Pros and Cons of Microsoft Lync, offering a guide to enterprises to facilitate the decision to utilize Microsoft Lync as an enterprise telephony communication application.

The consideration and potential use of Microsoft Lync for telephony and unified communications is thought to be a passionate topic inside enterprises today. The most common challenges faced by infrastructure groups today include; desktop, telephony, and networking groups. These clearly define support roles like contracting, deployment, ongoing service support and management all of which are essential to support Microsoft Lync as telephony and unified communication engine.

Alsbridge CEO, Chip Wagner says “Even before ownership and decisions are made, concerning support and operating structure, enterprises first need to weigh the pros and cons of a Microsoft Lync investment and then determine how they should proceed.”

Strengths of Microsoft Lync Solution- Microsoft has come a long way from the early days of Office Communication Server (OCS), improving their unified communication offering, capabilities and vision. The capabilities of Microsoft Lync, which includes instant messaging, presence, video, email and telephony, are highly robust offering strong value for enterprises.

Weaknesses of Microsoft Lync Solution - There are numerous technical challenges and complexities in deploying a Microsoft Lync solution. If one cannot afford workarounds, delays, and higher than standard labor costs then one should consider other solutions or hybrids and not put all your eggs in a single basket with Microsoft.

The report further discusses in detail some of the advantages and disadvantages to adopting end-to-end Lync Strategy. The information shared in the report will help enterprises execute planning up front, and answer critical technical questions before Unified Communication deployment; thus allowing enterprises to achieve the savings, customer support, and solution high availability.

For further details download the complete report Pros and Cons of Microsoft Lync.

About Alsbridge Inc.

Alsbridge provides world class sourcing advisory and benchmarking services for the CIO, CFO and CPO.  We’ve helped hundreds of companies reduce costs and get more value from their vendors.  Our experienced consultants leverage proprietary tools and information databases to identify and engage the optimal vendors for your situation, negotiate best practice terms at fair market prices, and improve the way you work with your vendors.  Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services, hardware and maintenance, network services, software and maintenance, application support and development, business processes and cloud services. Alsbridge was ranked the #1 outsourcing advisor in the world by the International Association of Outsourcing Professionals (IAOP) based on the value delivered to clients.  This commitment to delivering value to our clients has made Alsbridge a distinguished member of the 2010 Inc. 500 fastest growing privately held companies in America.