Alsbridge, Inc., a leader in the field of outsourcing consulting services, announced that its sponsorship of the popular web seminar series hosted by the online journal Outsourcing Leadership (http://www.outsourcingleadership.com/) continues this week with a complimentary online broadcast entitled “On the Brink: Alternatives for Fixing a Broken Outsourcing Relationship”. The broadcast is scheduled for Thursday, April 23, at 2:00 PM EDT / 1:00 PM CDT. Those who are interested may register at www.gotomeeting.com/register/182633648.
Recent news on well-known companies’ decisions to bring work back to the United States that had been previously outsourced offshore has brought the outsourcing topic back to the front page and to boardrooms throughout the country. An April 18 Wall Street Journal article describing the decision by Delta Airlines to move call center jobs from India to the United States quoted Alsbridge’s CEO Ben Trowbridge on the need for companies to evaluate other factors besides cost savings, such as the customer relationship.
“We are seeing more outsourcing contracts being benchmarked for best practices for cost savings, service levels, quality delivery, and relationship management,” said Ben Trowbridge, CEO of Alsbridge, Inc. “Companies are taking a hard look at getting all of the many pieces of the sourcing decision right. The material in our upcoming web seminar should be helpful for many of them.”
For more information about the Outsourcing Leadership 2009 Web Seminar Series, or for information about Alsbridge, visit http://www.alsbridge.com/, email inquiry@alsbridge.com, or call (214) 696-6410.
About Alsbridge, Inc.
Alsbridge, Inc. is an award-winning global advisory firm, providing unparalleled expertise in outsourcing, shared services, and benchmarking. The firm is fact-based and client-focused, with a proven methodology that fosters success. Alsbridge defines client goals and scope, finds the best cultural fit with providers, refines the best solutions and eases transitions and implementation. Founded in 2005, Alsbridge is the proven, effective difference. For more information, visit http://www.alsbridge.com/.
Contact:
Don Montgomery
Alsbridge, Inc.
Office: (214) 696-6410
inquiry@alsbridge.com
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