News
Alsbridge Releases New White Paper “Five Steps to Establishing Effective Service Level Agreements Using ITIL V3”
Advises Firms on How to Use Industry Standard Information Technology Infrastructure Library to Minimize Value Leakage in Outsourcing Agreements
Alsbridge announced today that their new white paper for outsourcing and information technology executives, “Five Steps to Establishing Effective Service Level Agreements Using ITIL® V3” is available immediately. The document is intended to advise readers how to utilize the ITIL V3 framework to create service level agreements (SLA’s) that will eliminate ambiguity, avoid unnecessary service contracting expenses and improve customer service experiences in IT outsourcing contracts.
IT professionals interested in receiving the complimentary white paper may download it immediately by registering at www.alsbridge.com/whitepaper/2009-may-effective-SLAs/.
“Most sourcing arrangements never realize their full potential, often losing 40 to 70 percent of value in the relationship,” said Ben Trowbridge, CEO of Alsbridge. “However, organizations shouldn’t accept the loss of so much value. By utilizing the ITIL framework to help develop an effective service level agreement, companies can stop value leakage and maximize return on investment in outsourcing.”
Alsbridge produces and makes available a broad selection of white papers, webcasts, and original articles through its online Research Center and through its sponsorship of the online journal Outsourcing Leadership. The firm is a leading provider of advisory services for enterprises evaluating, negotiating, and implementing outsourcing, shared services, and benchmarking. For more information on how Alsbridge helps companies maximize the value and ROI from sourcing initiatives, call (214) 696-6410, email to inquiry@alsbridge.com, or request a free initial consultation at
www.alsbridge.com/about/request-services.html.
About Alsbridge, Inc.
Alsbridge, Inc. is an award-winning global advisory firm, providing unparalleled expertise in outsourcing, shared services, and benchmarking. The firm is fact-based and client-focused, with a proven methodology that fosters success. Alsbridge defines client goals and scope, finds the best cultural fit with providers, refines the best solutions and eases transitions and implementation. Founded in 2005, Alsbridge is the proven, effective difference. For more information, visit http://www.alsbridge.com/.
ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. To learn more, visit the official ITIL home page at www.itil-officialsite.com/home/home.asp.
Contact:
Spencer Bethmann
Alsbridge, Inc.
Office: (214) 696-6410
###
More News
Alsbridge Adds Four Managing Directors
Alsbridge Inc. appoints Mike Slavin, Jenn Stein, Dan Bryan and Pat Casey as four new Managing Directors of the firm.
Released On: 1/5/2015
Views: 5739
Alsbridge Identifies Six Key Operational Trends for 2015
Alsbridge highlights growth of autonomics solutions, service provider industry expertise, network globalization, software audit response strategies, BPO value realization and cloud infrastructure investment as six key items on executive agendas i ...
Released On: 12/8/2014
Views: 4214
Autonomics Driving Down Pricing in IT Service Delivery, Alsbridge Data Shows, but Total Cost Impact and Benefits Remain Uncertain
Latest report by Alsbridge shows that autonomics solutions are driving down costs of IT service delivery. The report also concluded, however, that the ultimate economic impact and long-term benefits of emerging intelligent tools remain difficult ...
Released On: 12/5/2014
Views: 7300
New London Operation Expands Alsbridge’s European Presence
Alsbridge announces expansion of its London-based UK operations to meet growing local demand for sourcing advisory and benchmarking services.
Released On: 12/2/2014
Views: 5699
Financial Services and Outsourcing Advisory Leader Peter Iannone Joins Alsbridge as Managing Director
Outsourcing and financial services industry veteran Peter Iannone joins Alsbridge as a Managing Director.
Released On: 10/13/2014
Views: 4900
Alsbridge Managing Director Bill Huber to Moderate, Speak and Teach at NASSCOM BPM Strategy Summit Sept. 16-17
Alsbridge Managing Director, Bill Huber, to serve as a moderator, panelist and instructor on topics about next generation Business Process Management (BPM) at the NASSCOM BPM Strategy Summit, Sept. 16-17, in Bangalore, India.
Released On: 9/15/2014
Views: 12734
Alsbridge Announces Strategic Partnership with Carahsoft to Provide IT Benchmarking Services to Government Agencies
Alsbridge has entered a strategic partnership with Carahsoft Technology Corp. to provide IT benchmarking, audit and price check services to government agencies served by Carahsoft.
Released On: 7/17/2014
Views: 5799
Proper Governance in Multi-Supplier Eco-System Produces Six Times Greater Impact on Profitability, Says Alsbridge Report
Alsbridge’s latest report shares insights on some tried and tested practices enabling you to successfully govern within the multi-supplier ecosystem.
Released On: 7/15/2014
Views: 3313
New Appointments to Alsbridge’s Board of Directors
Alsbridge announces the appointment of Chip Wagner, CEO, and Dieter Thompson, President, to the Board of Directors.
Released On: 7/2/2014
Views: 3445
Alsbridge spins off Outsourcing Center LLC
Alsbridge, the leading benchmarking, sourcing and transformation advisory firm, will transfer ownership of Outsourcing Center LLC to Alsbridge’s founder Ben Trowbridge.
Released On: 5/7/2014
Views: 5340
Alsbridge Named to World’s Best Outsourcing Advisors List by IAOP for Sixth Consecutive Year
Alsbridge Inc., has been named to the list of World’s Best Outsourcing Advisors by IAOP, for the sixth consecutive year.
Released On: 2/25/2014
Views: 5022
Mobile Consumerization and BYOD Strategy: It’s Not For Everyone, Says Alsbridge Report
The latest report by Alsbridge discusses how to successfully implement a BYOD strategy through careful evaluation, the right sponsorship and the right implementation plan.
Released On: 2/18/2014
Views: 3162
Paying Too Much For Your IT? Alsbridge Insights on Latest IT Price Trends You Should Know
Alsbridge’s latest eSeminar to share insights on the impact of recent market trends on IT prices and directions to watch in 2014.
Released On: 2/18/2014
Views: 3653
To BYOD or Not to BYOD? Five Considerations to Help You Decide, Alsbridge Releases Report
Alsbridge’s latest report outlines some of the areas that need to be reviewed including financial analysis before deciding on a BYOD versus a non-BYOD environment.
Released On: 2/12/2014
Views: 2745
Five Pressures Causing Life Insurance Companies to Reconsider Outsourcing, Reveals Alsbridge Report
Alsbridge’s latest report reveals the five challenges that are causing the life Insurance companies to rethink outsourcing.
Released On: 2/12/2014
Views: 2916
Reduced Network Costs is only one of the Many Business Benefits of TEM, Says Alsbridge
Alsbridge’s latest report A Better Way to Cut Costs with Telecom Expense Management explains how enterprises can tap into big savings through Telecom Expense Management.
Released On: 2/5/2014
Views: 3576
IT Price Trends and Directions to Watch in 2014, Alsbridge Shares Insights
Alsbridge’s latest eSeminar to share insights on the impact of recent market trends on IT prices and directions to watch in 2014.
Released On: 2/5/2014
Views: 4470
Alsbridge Inc., Transamerica and ING to Co-present at the Shared Services for Banking, Financial Services & Insurance Conference.
Alsbridge Inc., Transamerica and ING to Co-present latest trends in insurance shared services and outsourcing at The Shared Services for Banking, Financial Services & Insurance Conference in NY on January 30-31, 2013.
Released On: 1/28/2014
Views: 5657
