Telecom Billing and Revenue
Management Market Size, Trends Report and Analysis

The global Telecom Billing
and Revenue Management Market size is expected to grow from USD 10.8 billion in
2019 to USD 18.0 billion by 2024, at a Compound Annual Growth Rate (CAGR) of
10.8% during the forecast period.

The major factors
expected to drive the growth of the telecom billing and revenue management
market are the growing number of cellular/mobile subscribers, increasing
complexities in revenue sharing across the telecom ecosystem, and the evolution
of Communications Service Provider (CSPs) to Digital Service Providers (DSPs).
The availability of immense new opportunities for revenue assurance solutions
and service vendors is further expected to shape the future of this market.
These opportunities include the need to maximize revenue streams with efficient
Artificial Intelligence (AI) and Machine Learning (ML) in the existing revenue
management system and the need of operators to take service innovation to the
next level for monetizing and marketing 5G and Internet of Things (IoT), thus
making these technologies rely more on revenue management systems.

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Billing and charging
segment to record the highest growth rate during the forecast period

Under the software segment, the billing and charging
management segment is expected to grow at the highest CAGR during the forecast
period. The billing and charging solution enables operators to support
different lines of businesses on a single platform by aggregating data from
numerous billing tools and generating a single invoice. The solution
consolidates all the financial transactions associated with customer billing
accounts over a certain period into a single bill. It helps service providers
exchange billing data and invoices, and share revenue or cost information with
partners, thereby empowering operators to maintain billing accuracy and improve
customer experience by enabling the end-to-end management of disputes and
adjustments.

Mobile operators segment to record a higher CAGR during the
forecast period

In the telecom billing and revenue management market
by telecom operator type, the mobile operators segment is expected to record a
higher CAGR during the forecast period. The total number of mobile operators is
750 around the world, as per the report by GSMA. Due to increased competition,
the mobile operator focuses on network, service, and end-user-related data to
deliver optimal service performance and customer experience management. The
solution enables Mobile Network Operators (MNOs) and Mobile Virtual Network
Operators (MVNOs) to accelerate new product or service launches, supported by
the robust revenue-sharing model. It supports full automation of business
processes and monetizes all MVNO offering types from voice, short message
service (SMS), data, and digital to Internet of Things (IoT) services for 3G,
4G, and 5G.

North America to hold the largest market size during the
forecast period

North America is expected to hold the largest market
size in the global telecom billing and revenue management market during the
forecast period. The US has emerged as the largest country for the market in
terms of market size, due to the heavy adoption of advanced technologies, such
as 5G, cloud, analytics, and IoT, across the US organizations. Moreover, the US
is one of the most advanced countries in the world in terms of technology
adoption, which is known for its innovative and disruptive startups.

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Key Market Players

Key and emerging market players include Amdocs (US),
Netcracker (NEC Corporation [Japan]), CSG International (US), Oracle (US),
Ericsson (Sweden), Huawei (China), Cerillion (UK), Mahindra Comviva (India),
Optiva (Canada), Comarch S.A. (Poland), Nokia (Finland), SAP (Germany), HPE
(US), Openet (Ireland), TEOCO (US), Intracom Telecom (Greece), Enghouse
Networks (Canada), Nexign (Russia), Bearing Point (Netherlands), FTS (Israel),
Subex (India), Sterlite Technologies (India), Tecnotree (Finland), Zuora (US),
and Apttus (US).