What Are Managed IT Services and How Can They Help Your Business

In today’s world, not having a stable online and internet connection is like you don’t exist. If your business is not online, is it even real? And if it is online, what are you doing to make sure it stays there and that no matter what happens to your computers, you’re covered? The best way to do that is to get managed IT services, from managed IT providers. How do they make sure you’re always covered, you wonder? Read more to find out.

What Are Managed It Services?

If your business requires constant computer services but you don’t have the resources required to hire a full-time intern team or if you’re simply not interested in doing that, then you might want to look into managed IT services.

They take care of every aspect related to IT infrastructure, including proactive support to catch errors before they wreak havoc. They supervise your cloud management to make sure everything is running smoothly and much more. Managed IT providers often promote this service as a way for you to get everything your business needs in terms of IT infrastructure, on a monthly basis.

Some of the Benefits of Using the Services of Managed IT Providers Include

• Guaranteed Same-Day Service: typically when you require an outsourcing service, you would need to call in, set a time and schedule a meeting. With this option, there’s no need for that, as the clients adhering to this system are prioritized and managed IT providers make sure you get the help you need the day you need it.

• Daily Uptime, Security, Backup Checks, and Maintenance: continuity is the selling point of managed IT services. Real experts and automatic tools supervise your systems, making sure that they run properly and smoothly so that you’re never caught in an unpleasant, unexpected situation

• Discounted Base Billing Rate: enjoy discounted rates for all the services your business needs. With this service not only do you get lower prices, but you also get the peace of mind knowing someone’s taking professional care of your systems.

• 24/7 Emergency Support: you might already know that certain companies offer 24/7 emergency support but here’s the deal; with managed IT services, you don’t have to pay anything extra for them. You heard that right; with this option, you have a team of professionals at your disposal 24/7 for no extra cost.

Managed IT Services You Can Get from Managed IT Providers

• Network Support & Systems Administration: this service includes both soft and hard infrastructure, 24/7 monitoring, updating and troubleshooting sessions, network optimization, network security and wireless network set-up and optimization. Everything pertaining to your network and system administration is covered by this service.

• Cyber Security: this service typically includes firewall and intruder detection, antivirus and endpoint protection, threat monitoring and response usually manifested in 24/7 surveillance to timely detect suspicious activities, data encryption and regulatory compliance support. Security is crucial for a business, especially if you are active in the health or e-commerce industry. You cannot compromise when it comes to cyber security.

• Email, Hosting, & DNS Management: this includes email hosting safety, web hosting management, DNS Management, backup & disaster recovery for emails and often times this includes Microsoft 365 & Google Workspace support as well.
• Disaster & Emergency Services: some of the services provided by this element are data and backup recovery, disaster recovery planning, cloud-based backup, emergency IT support and redundant server solutions. Unexpected IT failures can happen to anyone. Make sure you’re covered with the help of these services.

• VPN & Remote Access: a virtual private network enables employees to work from anywhere. This is a great thing to be able to provide for your employees, as the 2020 pandemic has shown us how quickly things can turn around. This service includes the correct set-up and management of a VPN, it includes remote desktop access, multi-factor authentication, cloud-based remote work solutions and access control management to make sure no unauthorized personnel enters your programs.

• General IT Consulting: this aspect includes any other services that do not particularly belong to one of the aforementioned bullet points. Road mapping, IT infrastructure assessment, IT policy development and cost optimization strategies are just some of the few solutions this service can provide for you.

How to Know If These Services Are For You

If this is your first time hearing about this monthly outsourcing service that allows you to get constant IT services without having to build an internal team, then you might be wondering what are the business that can use this service and is yours one of them? Managed IT services can be a great help for businesses off all kinds, shapes, forms and sizes. If your business needs a computer to exist, then this service is for you. It is all the more important if it needs multiple computers, because in that case you have not just one, but many computers that can break down or crash and a large number of software and licenses that need maintenance. Moreover, the chances of cyber security breaches and malfunctions are proportionally higher.

If your business activates in the private sector, healthcare, financial or legal sector, then the services of managed IT providers are mandatory if you want to ensure the safety of your business and of your clients.

Depending on the size of your business, investing in the services of managed it providers can prove to be financially a better choice than creating an IT department in your company. What’s great about outsourcing is that you do not have to manage that service on your own. As long as you pay, you can forget all about it, while still knowing that you’re covered and in good hands. This is perfect when you don’t want to deal with yet another department to manage. Professional companies will treat your business as their own, ensure it is running smoothly and put a lot of effort and dedication into fulfilling their work to keep you and your business safe.