News
iConnectiva adds a Cable Operator in North America for Customer Experience for BSS/OSS
iConnectiva a global leader in OSS/BSS software, VAS & DATA Monetization is proud to announce that they have signed a multi-year contract with a cable company headquartered in Pennsylvania, USA for end-to-end Customer Experience & Data Monetization.
“This customer by utilizing iConnectiva’s ONEVIEW Multi Application Platform will be able to merge separate silos in to one and provide one version of the truth across their network and departments” Said Adam Maghrouri, President of Americas at iConnectiva.
They will be able to obtain operation support systems (OSS) by taking advantage of ONEVIEW Multi Application Platform, including but not limited to:
ONEVIEW Services Activation Manager
ONEVIEW Network Traffic Management
ONEVIEW Network Trouble Patterning
ONEVIEW Monetize Video
ONEVIEW Fault Management
“We are able to provide this operator and others the ability to incorporate operations and business support systems (OSS/BSS) and customer data – strategically and incrementally to enhance their services and ROI by able them to be more proactive” Added Adam Maghrouri.
Deliver and manage compelling new revenue-generating services
Maximize multi-channel interactions with innovative customer portals and (POS) enablement
Maximize asset utilization and automate fulfillment and provisioning
Assure services and improve the overall customer experience across multiple devices & proactivness of the client
Ensuring flexibility, scalability, and agile engines that accelerate the order-to-cash cycle
An enhanced customer experience by providing end-to-end visibility across a multi-channel environment
About iConnectiva:
iConnectiva (previously known as Mara-Ison Connectiva Ltd.) is an Analytics product and services company with focus on customer data monetization. The company provides a portfolio of analytics solutions, which enable telecom, financial, media, and utility companies to lower churn, improve operational effectiveness, boost ARPU and increase overall profitability.
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